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Innovation Process & Planning Quality Assurance Implementation Post Launch Services             summary         Sonik Consulting Group assists organizations in addressing increasingly complex business and technology decisions. Our approach to service delivery follows the main business project/development lifecycle, comprised of five key components: » Innovation » Process & Planning » Quality Assurance » Implementation » Post Launch Services sonik Service Delivery Methodology (SDM) The Sonik Service Delivery Methodology (SDM) addresses these five interconnected service areas. Sonik consultants use the SDM methodologies as baselines for service delivery. For each engagement, Sonik adjusts these baselines to adapt to the unique circumstances of each client. Our belief is that each client engagement demands a flexible approach based on business needs, priorities and special circumstances - an approach that uses methodologies as tools to provide solutions. Our methodology is based on client engagement experience, allowing us to use best practices rather than only following some pre-established 'cookie-cutter' formula. The SDM approach provides guidance, applying practical business and IT experience while employing project best practices that enables Sonik to deliver exceptional client service.